Shipping Policy
Shipping Info
Shipping Methods | Country | Shipping Time | Cost |
---|---|---|---|
STANDARD SHIPPING | United States | 5-12 Business days | $6.99 - $8.99 |
Canada | 7-15 Business days | $6.99 - $8.99 | |
Europe | 7-15 Business days | $6.99 - $8.99 | |
Rest of World | 7-15 Business days | $6.99 - $8.99 | |
Free shipping | All | 7-15 Business days | Orders over $79 |
EXPRESS SHIPPING | United States | 3-7 Business days | $18 |
Canada | 5-9 Business days | $18 | |
Europe | 5-9 Business days | $18 | |
Rest of World | 5-9 Business days | $18 |
Notes:
- Shipping Time does not include a 3-6 Business Days processing period required to process your order from the date your order is placed
- Normally customers will not be charged any additional fees via regular mail. However, for some European countries, you may need to pay duties or VAT according to your country’s levying rules.
- We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and customs clearance issues.
- If you have any further questions, please contact our customer services at service@xtallines.com
How to track my order?
After the items are shipped, we will send you an email with the logistic company and tracking number, you can track the detail by visiting https://www.17track.net/en or clicking the 'Track My Orders' button on the main menu.